RaceTeams is a marketplace created to help race teams, drivers, tracks, series, manufacturers, suppliers, service providers, sponsors, agencies, and fans connect and do business.

RaceTeams generally provides:

• Marketplace technology
• Listing and discovery tools
• User profiles
• Communication features
• Booking and transaction tools
• Payment facilitation
• Marketplace support
• Optional high-value Transaction Assistance under a separate written agreement

RaceTeams is generally not the Buyer, Seller, product owner, manufacturer, service provider, carrier, inspector, appraiser, insurer, employer, agent, fiduciary, or guarantor of a transaction.

Optional Transaction Assistance does not change that relationship unless a separate written agreement expressly states otherwise and the service is legally permitted.

RaceTeams is open to eligible members of the racing community, including:

• Fans and supporters
• Race teams
• Drivers
• Tracks and venues
• Racing series and sanctioning bodies
• Shops and service providers
• Suppliers, dealers, and retailers
• Manufacturers and original equipment manufacturers
• Sponsors, brands, and agencies
• Promoters
• Collectors
• Other racing-related businesses and participants

You do not have to be an active racer to create an Account.

You must be at least 18 years old and legally capable of entering a binding agreement to create an Account or complete a transaction.

An authorized adult may arrange participation involving a minor when the Listing, Seller, venue, waivers, guardian requirements, and applicable law permit it.

Yes. Creating a standard RaceTeams Account is currently free.

RaceTeams does not currently charge a recurring marketplace subscription fee.

Sellers generally pay a 14.9% all-in RaceTeams Marketplace Service Fee when an eligible paid standard marketplace transaction is completed through RaceTeams. Standard RaceTeams checkout and ordinary card-processing / Stripe transaction costs are included in that fee.

RaceTeams is launching as a U.S.-first marketplace.

Users outside the United States may be able to access portions of the Service, but Accounts, Listings, payment methods, payouts, shipping, Transaction Assistance, and cross-border transactions may be limited based on:

• Location
• Payment-provider availability
• Shipping capabilities
• Applicable law
• RaceTeams’ operational capabilities

RaceTeams may restrict or pause a cross-border transaction until the required processes are available.

Select the signup option and provide the requested Account and profile information.

You may be asked to:

• Provide your name and email address
• Create login credentials
• Identify your racing or business role
• Accept the Terms of Service and acknowledge that RaceTeams processes Personal Information as described in the Privacy Policy
• Confirm your email address
• Complete Seller payout requirements before receiving payments

Use the password-reset option displayed on the login page and follow the instructions sent to your Account email.

RaceTeams support should never ask you to send your password by email or marketplace message.

Yes. Users should keep their profile, contact details, racing affiliations, business information, photographs, links, and Listings accurate and current.

False, outdated, incomplete, or misleading information may result in:

• A correction request
• Removal of a Seller Profile Reviewed designation
• Listing restrictions
• Transaction restrictions
• Account suspension or removal

Yes. A person using RaceTeams for a team, company, track, sponsor, shop, series, nonprofit, or other organization must have authority to act for that organization.

The organization is responsible for individuals authorized to access and use its Account.

Use a strong, unique password and protect access to your devices.

Do not share Account credentials outside your authorized organization.

Contact RaceTeams promptly if you believe your Account, payment details, or personal information may have been compromised.

You may request Account closure through available Account settings or by contacting support.

Closure may be delayed or limited when necessary to address:

• Pending transactions
• Payouts
• Refunds
• Disputes or chargebacks
• Amounts owed
• Fraud or safety concerns
• Legal holds
• Required record retention
• Other obligations under RaceTeams policies

Some information may be retained after Account closure as permitted or required by law and the Privacy Policy.

RaceTeams distinguishes between a Seller Profile Reviewed designation and separate identity or payment verification.

A Seller Profile Reviewed designation means RaceTeams manually reviewed the Seller's submitted marketplace profile information under the profile-review requirements in effect at that time. The review may consider:

• Profile completeness
• Listing clarity
• Consistency of submitted information
• Apparent compliance with RaceTeams policies
• Unsupported or misleading statements
• Missing material disclosures

It is a marketplace profile review, not a background check, certification, or guarantee.

If RaceTeams displays Seller Profile Reviewed on a profile, it means RaceTeams reviewed and approved the submitted profile information for display under its then-current requirements.

It does not mean RaceTeams independently confirmed every statement or guaranteed the Seller's identity, ownership, qualifications, financial condition, inventory, products, services, or future performance.

Yes.

Payment/Identity Verification - provided through Stripe or another Payment Provider where applicable is separate from RaceTeams' Seller Profile Reviewed process. Stripe or another provider may request identity, business, banking, tax, beneficial-owner, or payout information under its own rules.

A RaceTeams profile-review designation should not be interpreted as replacing payment provider verification or any seller verification required by law, including the INFORM Consumers Act where applicable.

Unless RaceTeams expressly states otherwise in writing, the profile-review process does not include an independent:

• Criminal background check
• Credit or financial review
• Business registration search
• Ownership verification
• Title or lien search
• Product or vehicle inspection
• Safety certification
• Authenticity determination
• Reference check
• License verification
• Insurance verification
• Tax-compliance review
• Sanctions or regulatory review
• Evaluation of professional skill
• Guarantee of inventory or availability

No. Buyers should still:

• Read the complete Listing
• Ask the Seller questions
• Review the Seller's policies
• Verify important claims
• Inspect high-value property
• Confirm ownership, title, and liens where relevant
• Confirm fitment and compatibility
• Review licenses and insurance where relevant
• Use qualified professionals when appropriate
• Document material terms in writing

Read the separate RaceTeams Seller Profile Reviewed page for the full explanation.

Sign in and select the option to post a new Listing.

Choose Shop, Book, or Partner and provide the requested information, which may include:

• Listing title
• Description
• Price or pricing method
• Photographs
• Category
• Condition or scope
• Availability
• Location
• Shipping, delivery, or scheduling terms
• Cancellation and refund rules
• Safety or legal-use restrictions
• Other material terms

Review the Listing carefully before publishing.

Acceptable Listings may include lawful racing-related:

• Vehicles
• Parts and equipment
• Merchandise
• Collectibles
• Supplies
• Services
• Rentals
• Bookings
• Events
• Experiences
• Sponsorships
• Partnerships
• Hospitality
• Other racing opportunities

Every Listing must comply with the RaceTeams Listing Standards & Prohibited Items Policy.

Yes. Certain Offerings may require additional disclosures, safety precautions, licenses, insurance, professional installation, lawful shipping methods, or transaction restrictions.

Restricted categories may include:

• Lawful competition-only vehicles and parts that require additional disclosures or transaction restrictions
• Used safety equipment
• High-value vehicles and property
• High-risk Bookings / Rentals
• Transportation services
• Physical motorsports experiences
• Racing fuels, oils, additives, and chemicals
• High-value, custom, or made-to-order products

RaceTeams may request supporting records, restrict checkout or shipping, convert a Listing to inquiry-only, or remove a Listing.

Prohibited Listings include unlawful, stolen, counterfeit, materially misrepresented, recalled, banned, or unsafe products.

Other prohibited categories include certain:

• Weapons and explosives
• Illegal drugs
• Unlawful hazardous materials
• Emissions defeat devices
• Fraudulent investments
• Illegal gambling
• Infringing merchandise or content
• Abusive or harmful material
• Other Offerings prohibited by RaceTeams policy or applicable law

Lawful competition-only products may be listed when their restrictions are clearly disclosed.

The Seller should state when an Offering is:

• Intended only for competition
• Closed-course only
• Off-road only
• Not street legal
• Uncertified
• Experimental
• Intended for professional installation
• Potentially incompatible with the Buyer’s intended use
• Restricted by emissions, safety, track, series, or sanctioning-body rules

Labeling an item “for racing use only” does not make an otherwise unlawful product acceptable.

Qualifying racing fuels, oils, additives, and chemicals may be advertised only when permitted by the RaceTeams Listing Standards & Prohibited Items Policy and applicable law.

The Seller must provide accurate product, hazard, storage, handling, and lawful delivery information.

A product prohibited by Stripe may not use RaceTeams/Stripe checkout. Depending on the product and applicable requirements, RaceTeams may restrict the Listing to:

• Inquiry only
• Compliant local pickup
• Seller-arranged lawful delivery
• Another legally permitted transaction method

A Listing being permitted for advertising on RaceTeams does not mean the product is eligible for Stripe payment processing or ordinary parcel shipping.

Yes. Sellers should update, pause, or remove a Listing when:

• The Offering is no longer available
• The price changes
• The condition changes
• New damage occurs
• Availability changes
• Fulfillment timing changes
• The Seller no longer has authority to complete the transaction

Yes. Sellers must clearly disclose transaction rules appropriate to the Listing before the Buyer commits.

Depending on the Listing, the policy should address:

• Buyer cancellation
• Returns
• Deposits
• Custom work
• Shipping
• Rescheduling
• Late arrival
• No-shows
• Weather
• Venue or event closures
• Sponsorship deliverables
• Make-goods
• Refunds
• Dispute procedures

RaceTeams provides separate Seller policy templates for Shop, Book, and Partner Listings.

Only when you own the material or have permission to use it.

Sellers are responsible for rights involving:

• Trademarks
• Racing marks
• Photographs
• Video
• Music
• Sponsor assets
• Driver or participant likenesses
• Team, track, series, and manufacturer branding
• Other protected material

Depending on the Listing, you may be able to:

• Complete a purchase
• Make an offer
• Contact the Seller
• Request more information
• Arrange an inspection
• Begin a separately documented high-value transaction

Follow the process displayed on the Listing.

Yes, when messaging or inquiry tools are available.

Buyers should ask questions about:

• Condition
• Damage
• Repairs
• Testing
• Fitment
• Included and excluded components
• Title and liens
• Ownership
• Shipping
• Availability
• Warranties
• Returns
• Competition-only restrictions
• Professional installation

Important Seller statements should be documented in writing.

No.

RaceTeams generally does not own, possess, inspect, test, certify, manufacture, repair, ship, or warrant products listed by Sellers.

The Seller remains responsible for the Listing and Offering.

The Buyer remains responsible for deciding whether the Offering is appropriate.

An in-person or independent professional inspection is strongly recommended for:

• Race vehicles
• Engines
• Trailers and haulers
• High-value parts
• Used safety equipment
• Expensive shop equipment
• Other safety-sensitive or high-value property

Depending on the transaction, consider using:

• A mechanic
• Engine builder
• Chassis specialist
• Appraiser
• Vehicle inspector
• Title professional
• Attorney
• Insurance professional
• Safety-equipment specialist

The Seller must provide accurate information and may not make false compatibility claims.

Unless the Seller provides a specific written fitment warranty, the Buyer is responsible for confirming that the product is appropriate for the Buyer’s:

• Vehicle
• Chassis
• Engine
• Drivetrain
• Electrical system
• Software
• Racing class
• Series rules
• Intended use

Only when the Seller or manufacturer expressly provides a warranty.

Review the Listing and Seller policy to determine whether the Offering includes:

• A Seller warranty
• A manufacturer warranty
• A limited warranty
• No additional warranty
• An “as is” or final-sale condition

“As is” and final-sale language do not excuse fraud, counterfeit goods, lack of ownership, non-delivery, or material misdescription.

A separate written agreement is strongly recommended for:

• Vehicles
• Trailers
• Engines
• High-value equipment
• Consigned property
• Property with a title or lien
• Other complex transactions

The agreement should identify:

• Buyer and Seller
• Property
• Purchase price
• Deposit
• Condition
• Included items
• Title and lien treatment
• Inspection rights
• Delivery
• Risk of loss
• Closing requirements
• Remedies

A Book Listing may allow the Buyer to:

• Select an available date
• Request availability
• Submit a booking request
• Contact the Seller
• Pay a deposit or in full where applicable
• Confirm a scheduled service or experience

The Listing should explain when the booking becomes confirmed.

Review:

• Scope
• Date and time
• Time zone
• Duration
• Location
• Number of participants
• Included equipment
• Required equipment
• Eligibility
• Safety requirements
• Insurance
• Waivers
• Cancellation
• Rescheduling
• Late-arrival and no-show rules
• Weather or closure treatment
• Damage responsibility

A Buyer does not have an automatic right to cancel merely because plans change, a lower price is found, or the Buyer no longer wants the Offering. The Seller's clearly disclosed cancellation policy determines whether the Seller will permit cancellation, rescheduling, credit, or another remedy, subject to RaceTeams policies and applicable law.

At launch, RaceTeams uses Sharetribe's standard no-code transaction process. When an eligible marketplace transaction is canceled through the standard RaceTeams/Sharetribe flow before completion, the platform returns the full original marketplace payment, including the RaceTeams commission collected in that payment.

RaceTeams does not support partial cash refunds through the standard marketplace cancellation flow at launch.

If the Seller cancels or materially cannot provide the booking before completion, RaceTeams may cancel the transaction through the standard marketplace process. That ordinarily returns the full original marketplace payment to the Buyer, including the RaceTeams commission collected in that payment.

The Buyer may instead voluntarily accept a lawful reschedule, replacement, credit, make-good, or other agreed resolution.

The Seller's clearly disclosed policy controls the parties' rights, subject to applicable law and the RaceTeams transaction process.

Depending on the Listing and circumstances, the Seller may shorten the booking, deny unsafe participation, treat the booking as a no-show, or offer a reschedule or credit. Sellers should not promise a partial RaceTeams cash refund because partial cash refunds are not supported through the standard marketplace cancellation flow at launch.

The Seller's policy should clearly explain the treatment of weather, track or venue closure, schedule changes, equipment failure, and similar disruptions.

Possible outcomes may include:

• Full marketplace cancellation and refund when the standard cancellation process applies
• Rescheduling
• Credit
• Substitute service
• Make-good
• Another lawful remedy agreed by the parties

The Seller should not promise a partial RaceTeams cash refund through the standard marketplace flow at launch.

Yes.

Motorsports and related activities may involve:

• Vehicle failure
• Fire
• Collision
• Impact
• Loss of control
• Property damage
• Financial loss
• Serious bodily injury
• Disability
• Death

Participation may require specialized skill, safety equipment, medical fitness, insurance, credentials, and separate waivers.

Each participant is responsible for evaluating and voluntarily accepting the risks.

Partner Listings are used for:

• Sponsorships
• Brand activations
• Promotional rights
• Licensing
• Hospitality
• Content partnerships
• Team and driver relationships
• Track and series partnerships
• Other commercial opportunities

No.

RaceTeams and Sellers generally do not guarantee:

• Attendance
• Exposure
• Impressions
• Engagement
• Sales
• Leads
• Revenue
• Media value
• Tax benefits
• Return on investment
• Race participation
• Race results
• Championships
• Broadcast coverage

A Seller is responsible for providing the specific rights and deliverables included in the written agreement.

Yes.

A meaningful Partner transaction should use a written sponsorship or partnership agreement covering:

• Parties
• Term
• Deliverables
• Dates
• Payment
• Approvals
• Intellectual-property rights
• Category exclusivity
• Measurement
• Reporting
• Cancellation
• Make-goods
• Schedule changes
• Conduct provisions
• Force majeure
• Termination
• Dispute remedies

The written agreement should provide an appropriate cure or remedy, such as:

• Replacement inventory
• Additional content
• Rescheduled appearances
• Extended placement
• Credit
• Make-good
• Termination
• A direct monetary adjustment where lawfully handled outside the standard RaceTeams cancellation flow

A Partner is not automatically entitled to a refund merely because the commercial result was lower than expected.

If the parties use the standard RaceTeams marketplace cancellation process before completion, the platform cancellation is a full refund of the original marketplace payment. Partial cash refunds are not supported through the standard marketplace cancellation flow at launch.

RaceTeams does not currently charge an upfront fee for a standard marketplace Listing and does not currently charge a recurring marketplace subscription fee.

Optional advertising, premium features, referral programs, Transaction Assistance, or other services may have separate fees disclosed before commitment.

Eligible standard marketplace payouts are generally processed through Stripe or another disclosed Payment Provider.

Sellers will be required to provide identity, business, tax, banking, beneficial-owner, or payout information directly to the Payment Provider before any transaction occurs.

Depending on the Seller and transaction activity, Stripe may request information such as:

• Legal name
• Business name
• Address
• Date of birth
• Taxpayer information
• Bank-account information
• Business ownership information
• Government-issued identification
• Additional verification records

Stripe determines its own verification requirements.

Review the instructions displayed by Stripe and messages sent to the email associated with the payout account. Confirm that your legal name, business information, tax information, bank details, and requested documents are accurate and complete.

Contact Stripe for Stripe-specific verification questions. Contact RaceTeams when the issue concerns the RaceTeams marketplace connection or transaction process.

Payment-provider account and payout details may generally be updated through the applicable Stripe or marketplace account interface. Additional verification may be required after a material change.

Payout timing varies and may depend on:

• Payment Provider schedules
• Account verification
• Transaction completion
• Refund or dispute status
• Fraud and risk controls
• Reserves
• Bank processing
• Applicable law

RaceTeams does not guarantee a specific payout date unless expressly stated in a separate written agreement.

Stripe is generally used for eligible standard marketplace transactions completed through RaceTeams checkout.

Some inquiry-only or high-value transactions may use a separately documented ACH transfer, wire transfer, independent escrow provider, closing process, or other lawful payment arrangement.

Moving payment outside RaceTeams does not automatically eliminate RaceTeams fees. A qualifying marketplace-originated off-platform closing may be subject to the 6.5% Marketplace-Originated Lead Fee.

Buyers and Sellers are responsible for taxes, reporting, registrations, and filings assigned to them by law.

RaceTeams or a Payment Provider may collect, withhold, report, or remit taxes when required or supported by the transaction configuration.

No. RaceTeams does not provide insurance merely because a Listing, payment, booking, or transaction occurs through the marketplace.

Sellers are responsible for obtaining and maintaining insurance that is legally required for their activities and should evaluate whether additional coverage is appropriate for their products, services, personnel, vehicles, property, facilities, events, and risks.

Shipping terms are determined by the Seller, Listing, destination, transaction process, and available carrier options.

The Buyer should review the shipping price and method before committing.

The Seller is responsible for:

• Accurate shipping information
• Appropriate packaging
• Timely shipment
• Tracking when applicable
• Carrier compliance
• Hazardous-material compliance
• Communicating material delays

Shipping features may depend on the production marketplace configuration and the particular Listing.

When RaceTeams displays carrier, tracking, label, or shipping options, Users should follow the instructions shown in the transaction process.

Sellers remain responsible for confirming that the shipping method is lawful and appropriate for the Offering.

No.

RaceTeams is generally not the carrier, freight broker, warehouse, or shipping insurer.

RaceTeams does not guarantee:

• Carrier availability
• Delivery dates
• Tracking accuracy
• Shipment condition
• Recovery of lost or damaged property

The Buyer and Seller should:

1. Review tracking and delivery records.
2. Contact the carrier when appropriate.
3. Preserve packaging, labels, photographs, and delivery records.
4. Notify the other party promptly.
5. Follow the Seller’s policy.
6. Use the RaceTeams dispute process if direct resolution fails.

Responsibility may depend on packaging, carrier rules, insurance, delivery instructions, Seller policies, and applicable law.

Inspect the item promptly.

Report missing, incorrect, damaged, counterfeit, materially misdescribed, or nonconforming items before the deadline displayed by RaceTeams or as soon as reasonably possible when no deadline is shown.

Do not materially alter, install, race, repair, disassemble, resell, or dispose of a disputed item when doing so would prevent a fair review, except when necessary for safety or loss prevention.

Selected Listings may support an offer or inquiry process. A Seller may accept, reject, or continue negotiating an offer.

An offer does not become binding until the applicable transaction process or written agreement establishes acceptance.

RaceTeams may separately offer optional Transaction Assistance for selected high-value or complex transactions under a written agreement.

Depending on the transaction and what is legally permitted, Transaction Assistance may include administrative coordination such as:

• Organizing transaction documents
• Coordinating independent inspections or appraisals
• Collecting ownership, title, or lien documentation
• Coordinating with an independent escrow provider
• Scheduling transaction milestones
• Helping organize closing logistics and records

Transaction Assistance does not make RaceTeams the Seller, Buyer, attorney, title company, escrow agent, bank, mechanic, appraiser, insurer, fiduciary, guarantor, broker, or agent merely because RaceTeams provides administrative support.

Any broader representative role must be expressly stated in a separate written agreement, be legally permitted, and satisfy any applicable licensing or regulatory requirements.

Not unless the written agreement expressly says so.

Transaction Assistance may involve a separate flat, hourly, success-based, or other fee where legally permitted. Unless the Transaction Assistance Agreement says otherwise, an applicable 14.9% RaceTeams Marketplace Service Fee or 10% Marketplace-Originated Lead Fee is separate from the Transaction Assistance fee.

Depending on the transaction, applicable law, and the written agreement, a high-value transaction may use:

• Stripe
• ACH
• Wire transfer
• An independent escrow provider
• Another lawful and documented closing process

No, unless RaceTeams expressly agrees in a separate written agreement and is legally permitted to act in that role.

An independent escrow provider generally operates under its own agreement, fees, verification requirements, and procedures.

No. Unless a separate written agreement expressly states otherwise, Buyers and Sellers remain responsible for:

• Inspections and condition
• Ownership
• Title and liens
• Taxes
• Transaction documents
• Delivery
• Closing requirements
• Their own legal, tax, insurance, mechanical, and financial advice

RaceTeams uses Sharetribe's standard transaction processes at launch and does not use custom partial-refund code.

Seller cancellation and return policies still matter because they determine whether cancellation, return, rescheduling, credit, or another remedy is available, subject to RaceTeams policies and applicable law.

When an eligible marketplace transaction is canceled through the standard RaceTeams/Sharetribe process before completion, the platform cancellation returns the full original marketplace payment, including the RaceTeams commission collected in that payment.

RaceTeams does not support partial cash refunds through the standard marketplace cancellation flow at launch.

A Buyer does not automatically have a right to cancel merely because the Buyer:

• Changes plans
• Finds a lower price
• No longer wants the Offering
• Fails to review the Listing
• Makes a purchasing error

The Seller's disclosed policy determines whether the Seller will permit cancellation, rescheduling, credit, or another remedy, subject to RaceTeams policies and applicable law.

If the transaction is actually canceled through the standard Sharetribe marketplace process before completion, the resulting marketplace refund is a full refund, not a partial cash refund.

If the Seller cancels or materially fails to perform before completion, RaceTeams may cancel the transaction through the standard process, which ordinarily returns the full original marketplace payment, including the RaceTeams commission collected in that payment.

The Buyer may instead voluntarily accept a lawful reschedule, replacement, credit, make-good, or other agreed resolution.

The Seller remains financially responsible for obligations arising from the Seller's transaction. Depending on the circumstances and Payment Provider rules, refunded or disputed amounts and related losses may be recovered from unpaid Seller proceeds, the Seller's Stripe balance, current or future payouts, a reserve, a negative balance, or another authorized method.

RaceTeams may absorb ordinary unrecovered processor costs on a routine cancellation, but it may seek recovery of processor costs or other losses caused by fraud, material misrepresentation, prohibited conduct, repeated unjustified cancellations, or another material breach where permitted.

No.

The parties may separately agree to a lawful reschedule, replacement, credit, make-good, repair, or another non-cash resolution. A direct monetary adjustment outside the standard marketplace cancellation flow must be handled lawfully and documented by the parties.

Yes, when an eligible standard RaceTeams/Sharetribe transaction is canceled before completion through the marketplace cancellation process, the cancellation returns the full original marketplace payment, including the RaceTeams commission collected in that payment.

After a transaction has completed or payout has occurred, RaceTeams may have limited ability to recover or reverse funds through the Service.

Contact the Seller first through RaceTeams or the method identified in the Listing. Explain what happened, what the Listing or agreement promised, what resolution you are requesting, and what evidence supports your position.

Preserve relevant photographs, video, tracking, inspection reports, messages, contracts, receipts, and other records.

Sellers should acknowledge a complete complaint promptly and, as a marketplace standard, should ordinarily respond within three business days and provide a substantive response, proposed resolution, or request for specific additional information within seven calendar days when reasonably practicable.

A shorter Payment Provider, transaction, or legal deadline controls.

Where the transaction flow permits, the complaining User should open a RaceTeams Transaction Dispute before the displayed deadline and, where reasonably possible, before the transaction is completed or payout is released.

RaceTeams is the final administrative escalation, not the primary resolver. RaceTeams may request information, facilitate communication, restrict a payout, cancel a transaction, require corrective action, remove a Listing, restrict marketplace access, or suspend or terminate an Account as permitted by its policies.

No. RaceTeams does not guarantee that:

• A refund will be approved
• Funds can be recovered
• A chargeback will be won
• The Seller will perform
• The Buyer will cooperate
• A particular legal remedy is available

RaceTeams is not a court, arbitrator, insurer, or guarantor of User transactions.

A formal payment dispute or chargeback is controlled by Stripe, the applicable bank, card issuer, card network, escrow provider, or other financial institution.

RaceTeams does not control the final decision. Users must provide complete and accurate evidence on time and may not submit false, duplicative, misleading, or abusive disputes.

Where reviews are enabled, eligible Users may be able to review another User after a genuine marketplace transaction or experience.

Eligibility and timing may depend on the transaction process.

RaceTeams may restrict or remove a review that:

• Contains private or confidential information
• Is unlawful
• Is threatening, harassing, or abusive
• Is obscene
• Is unrelated to a genuine experience
• Is manipulated
• Is clearly false or misleading
• Violates RaceTeams policy

RaceTeams does not remove an honest negative opinion merely because another User disagrees with it.

Report suspected:

• Fraud
• Stolen property
• Counterfeit items
• Recalled products
• Unsafe Offerings
• Material misrepresentation
• Intellectual-property infringement
• Threats or harassment
• Misuse of a Seller Profile Reviewed designation
• Prohibited Listings
• Other serious violations

Include the profile or Listing, transaction number when applicable, explanation, and available evidence.

RaceTeams may:

• Request information
• Require corrections
• Remove or restrict a Listing
• Restrict a payout
• Cancel a transaction
• Remove verification
• Warn a User
• Restrict marketplace activity
• Suspend or terminate an Account
• Report conduct to a provider, insurer, rights holder, regulator, or law enforcement

RaceTeams may not disclose confidential fraud-prevention, security, provider, or law-enforcement information.

Yes. RaceTeams and its service providers may use cookies and similar technologies for essential marketplace functions, payments, security, preferences, referral attribution, analytics, and other purposes described in the RaceTeams Privacy Policy and Cookie Notice.

Sharetribe uses an essential session cookie for marketplace functionality, and Stripe may set cookies when payment components load. Additional non-essential technologies depend on the features and providers enabled on the live marketplace.

You can use your browser settings to block or delete cookies. Where RaceTeams provides a cookie-preference tool, you can use it to manage non-essential technologies.

Blocking essential cookies may prevent account, payment, security, or other marketplace features from working correctly.

RaceTeams does not currently use Personal Information for cross-context behavioral advertising or customer-list matching and does not currently sell or share Personal Information for targeted advertising. Review the RaceTeams Cookie Notice and Privacy Policy for more detail.

RaceTeams is committed to improving access to its website and marketplace for people with disabilities. RaceTeams uses the Web Content Accessibility Guidelines WCAG 2.2 Level AA as an important technical reference and accessibility target, but does not claim that every page, third-party integration, or piece of User Content has been independently certified as fully conforming.

Accessibility is an ongoing effort, particularly because RaceTeams includes third-party services and User-posted Listings, photographs, video, documents, and links.

Email support @ raceteams.com and include the page or feature involved and a description of the problem. Information about your browser, device, or assistive technology can be helpful but is optional.

RaceTeams will make reasonable efforts to investigate reported barriers and, where feasible, provide the requested information or assistance through an accessible alternative while the underlying issue is reviewed.

See the RaceTeams Accessibility Statement for additional information.

To receive the quickest response, contact us via Email: support@raceteams.com

For a transaction question, include:

• Your Account email
• Transaction ID
• Other party’s name
• Relevant dates
• Requested resolution
• Communications
• Supporting evidence

For formal or written responses, general support questions may be sent to:

RaceTeams.com
9800 Crosspoint Blvd., Suite 200
Indianapolis, Indiana 46256, USA

Review the policies relevant to your activity:

• RaceTeams Terms of Service
• RaceTeams Privacy Policy
• RaceTeams Marketplace Fees
• RaceTeams Listing Standards & Prohibited Items Policy
• RaceTeams Seller Profile Reviewed
• RaceTeams Cookie Notice
• RaceTeams Accessibility Statement
• RaceTeams Seller Success Guide
• RaceTeams Buyer Success Guide
• RaceTeams Marketplace Transaction, Cancellation, Refund & Dispute Policy
• Seller-specific Shop, Book, or Partner policy
• Transaction Assistance Agreement, when applicable
• Transaction-specific agreements, waivers, and releases

Profiles, Listings, messages, reviews, photographs, videos, sponsorship materials, and other User Content must follow the RaceTeams Community & User Content Standards.

Among other things, Users may not use RaceTeams for fraud, impersonation, fake reviews, harassment, threats, privacy violations, intellectual-property infringement, illegal street-racing promotion, spam, malware, fabricated sponsorship metrics, deceptive AI-generated content, or other prohibited conduct.

The Listing Standards & Prohibited Items Policy contains additional rules for products, services, vehicles, chemicals, sponsorship opportunities, and other Listings.

Use the RaceTeams Copyright & DMCA Policy for copyright, trademark, counterfeit, publicity-right, or other intellectual-property concerns.

A copyright complaint should identify the protected work, the specific RaceTeams material at issue, where it appears, the rights holder or authorized agent, contact information, and the statements required by the Copyright & DMCA Policy.

General intellectual-property questions may be sent to support @ raceteams.com.

RaceTeams currently charges the Seller a 14.9% all-in Marketplace Service Fee when an eligible paid transaction is completed through RaceTeams using the standard marketplace checkout.

Standard RaceTeams checkout and ordinary card-processing / Stripe transaction costs are included in that 14.9% fee. RaceTeams does not currently add a separate standard RaceTeams card-processing surcharge to the Seller or Buyer for ordinary marketplace checkout.

For the standard Sharetribe Shop purchase flow, a fixed shipping charge entered by the Seller is generally paid by the Buyer and is not included in Sharetribe's percentage marketplace commission calculation.

Review the RaceTeams Marketplace Fees page for the controlling fee terms

RaceTeams believes marketplace growth should help strengthen the racing community that creates it.

Through qualified RaceTeams Promoter Programs, RaceTeams may share up to 25% of eligible RaceTeams Marketplace Service Fee revenue with participating tracks, series, event promoters, sanctioning bodies, and other approved racing organizations.

Those program proceeds can help support racing-community initiatives such as points funds, purses, prizes, special awards, and other racer- or competitor-support programs, subject to the applicable program terms. Unless a separate program agreement requires a specific use, RaceTeams does not guarantee how every participating organization will allocate its program proceeds.

What does a $1,000 standard marketplace sale look like?

For a $1,000 eligible transaction, before shipping, taxes, refunds, or other applicable adjustments:

• RaceTeams all-in Marketplace Service Fee at 14.9%: $149
• Seller proceeds before other applicable adjustments: $851
• Buyer RaceTeams marketplace service fee: $0

Standard RaceTeams checkout and ordinary card-processing / Stripe transaction costs are included in the $149 RaceTeams fee.

If the transaction also qualifies under a RaceTeams Promoter Program providing a 25% share of the eligible RaceTeams fee, the participating racing organization could receive up to $37.25 from the $149 RaceTeams fee. That program payment comes from RaceTeams' fee; it is not an additional Seller or Buyer charge.

RaceTeams may allow approved racetracks, racing series, event promoters, sanctioning bodies, and other qualifying racing organizations to share in eligible RaceTeams marketplace-fee revenue when their referral activity generates qualifying marketplace transactions.

RaceTeams may use Tapfiliate to attribute qualifying referrals and calculate approved program rewards. RaceTeams may use Trolley to onboard eligible payout recipients and distribute approved program payments. Those providers may process information under their own terms and privacy notices.

Qualified Promoter Programs may share up to 25% of eligible RaceTeams Marketplace Service Fee revenue with participating organizations. The program share is calculated from the RaceTeams fee, not from gross sales, and it does not create an additional standard Buyer marketplace fee or increase the Seller's 14.9% Marketplace Service Fee.

Exact eligibility, attribution, ongoing customer attribution where offered, rates, approval, reversals, payout thresholds, permitted-use restrictions, and payment timing are governed by the applicable RaceTeams Promoter Program terms.

For a $1,000 eligible transaction, before shipping, taxes, refunds, or other applicable adjustments:

• RaceTeams all-in Marketplace Service Fee at 14.9%: $149
• Seller proceeds before other applicable adjustments: $851
• Buyer RaceTeams marketplace service fee: $0

Standard RaceTeams checkout and ordinary card-processing / Stripe transaction costs are included in the $149 RaceTeams fee.

If the transaction also qualifies under a RaceTeams Promoter Program providing a 25% share of the eligible RaceTeams fee, the participating racing organization could receive up to $37.25 from the $149 RaceTeams fee. That program payment comes from RaceTeams' fee; it is not an additional Seller or Buyer charge.

No. RaceTeams does not currently charge Buyers a separate standard marketplace service fee.

Buyers may still be responsible for clearly disclosed transaction costs such as:

• The Offering price
• Shipping, freight, or delivery
• Taxes and duties
• Insurance
• Escrow
• Inspection or appraisal
• Title or lien services
• Installation
• Travel and materials
• Facility or event charges
• Other Seller or third-party costs

RaceTeams invests in creating Buyer-Seller connections. A Seller may not use RaceTeams to generate a lead and then move the same or a substantially related deal off-platform solely to avoid RaceTeams fees.

A 10% Marketplace-Originated Lead Fee may be owed by the Seller when:

1. RaceTeams introduced or connected the Buyer and Seller through a Listing, inquiry, message, referral, or other Service activity;
2. the same or a substantially related transaction later closes outside RaceTeams;
3. it closes within 12 months after the first documented RaceTeams introduction or contact concerning the opportunity; and
4. the transaction did not generate the 14.9% RaceTeams Marketplace Service Fee.

The Lead Fee has exceptions, including documented pre-existing active negotiations, a written RaceTeams waiver, and transactions for which a contingent fee would be unlawful or would require a license or regulatory authority RaceTeams does not hold.

A Seller who completes a qualifying marketplace-originated transaction outside RaceTeams must follow the reporting requirements on the Marketplace Fees page.

No. Motor-vehicle and other regulated-asset laws can treat contingent sale-based compensation differently from ordinary marketplace or advertising fees.

RaceTeams will not apply the 10% success-based Lead Fee to a motor-vehicle or other regulated transaction to the extent RaceTeams determines that doing so would require a license, registration, or regulatory authority RaceTeams does not hold. RaceTeams may instead use a different lawful fee structure disclosed before the applicable service or may waive the Lead Fee.

Not for ordinary transactions completed through the standard RaceTeams marketplace checkout. Standard RaceTeams checkout and ordinary card-processing / Stripe transaction costs are included in the 14.9% Seller Marketplace Service Fee.

RaceTeams does not currently add a separate standard RaceTeams card-processing surcharge to the Seller or Buyer for those transactions.

Specialized third-party services such as escrow, wires, ACH services outside the standard flow, inspections, title work, currency conversion, international payment costs, shipping, insurance, or expedited services may have separate disclosed costs.